- About Us
Hello and welcome to CastleGate, the most respected knife retailer on the web.
Well when it comes right down to it, because we love knives! There are hundreds of websites where you can buy a knife these days. Some of them even have tens of thousands of knives available from a single site. But, unlike other knife sites, we are not interested in selling every knife, only the very best knives available. Most importantly, we want to help you find the knife that is right for you.
Does this mean that CastleGate only sells expensive knives?
No, far from it, we also strive to the sell the best knives from around the world at the right price, for the right task at hand, and we stand behind every knife we sell.
What do you mean, "You stand behind every knife you sell?"
Well, it is safer than standing in front of them. But, what we really mean is no BS customer service. Each knife is 100% guaranteed to be the right knife for you. If you don’t like the knife you bought, for any reason, we will refund your money, no hassle and no questions asked.
Tell me about your warranty?
It is the best in the business. This is one of the best reasons to buy from CastleGate, even better than buying from the maker’s own website. Each knife we sell is backed first by the manufacturer’s warranty. If for any reason the manufacturer will not honor that warranty, or heaven forbid, they have gone out of business, CastleGate will still honor that warranty for as long as you own your knife.
What about price matching?
We try to provide reasonable prices that provide value for you and a reason to be in business for us. But, occasionally you may find a knife for less. CastleGate will match any written price offered buy an authorized reseller on the web. Shipping costs to your final destination will be included in our price comparison.
Can you net it out for me?
Like the sign says, CastleGate is a family owned and operated business that strives to provide you with Superior Steel, Legendary Service and no BS. We look forward to serving you, now and in the future.
The Executive Team
Hal Van Hercke - Founder & CEO
Doug Jisa - General Manager
Linnea Van Hercke - Director, Customer Service
Jonathan Hoff - Director, Marketing
Elijiah Carter - Director, Retail Oiperations
Becky Davis - Director, Trade Shows and Events