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Privacy Policy

Updated May 27, 2015

We take your privacy seriously. Because we gather certain types of information about our users, we want to help you understand the terms and conditions surrounding the collection and use of that information. This privacy statement discloses the types of information we gather, how we use it, and how to correct or change it. These privacy practices apply to www.castlegate.com and related websites, pages, applications, and mobile applications (collectively, the “Site”), that you were viewing when you clicked through to this policy, which is operated directly by us or by our affiliated companies.

We collect the email addresses of those who communicate with us via email. These email addresses are used for internal review only. You may also subscribe to marketing emails from us. If at any time you wish to stop receiving these emails from us, you may click the Unsubscribe link found at the bottom of every email we send.

We use cookies to allow CastleGate customers to log in to their account. We also utilize cookies to collect anonymous data from our website visitors to help us understand how users interact with our website and improve our services.

We also use Google Analytics to collect cookie-based anonymous data from our website visitors. No personally-identifiable information is collected by Google Analytics. Anonymous information collected by Google Analytics is used in aggregate to help us better understand how visitors use our website and improve our product offering and services. You may opt-out of this data collection by clearing your web browser's cookies or by installing the Opt-Out Browser Add-on, which can be found here.

When you purchase from our website, we collect information about you including but not limited to your name, address, telephone number, email address and payment information, such as credit card number, expiration date and CVV. Information collected during the purchase process is solely used to process your order and communicate with your about your purchase.

We may share this information with our affiliated companies who are controlled by, who control or who are under common control with CastleGate.

We may share this information along with a record of any transactions you conduct on our Site or offline with us with a third-party advertising partner and its service providers in order to deliver you advertising tailored to your interests when you visit certain other websites. Data shared with our third-party partner is made anonymous.

We may use third parties to help us provide services and marketing to you, such as processing payments and fulfilling orders. If personally identifiable information is provided to any of these third parties, we will require that such information be maintained by them in strictest confidence.

We use cookies to allow CastleGate customers to log into their account. We may use technologies such as our own cookies to provide you with enhanced online display advertising tailored to your interests.

We may participate in behavioral-based advertising. This means that a third party may place a cookie on your browser, or use a web beacon, to collect information about your use of our website so that they can provide advertising about products and services tailored to your interest. That advertising may appear either on our website, or on other websites.

We may participate in demographic, interest, and location based advertising. If we do so, we will not use personally identifiable information (PII) in conjunction with this information.

We have partnered with PayPal to process payments on our website. Paypal utilizes the highest level of security to protect your personal data. In addition, our website uses Secure Sockets Layer (SSL) encryption to ensure the safety of any information provided during the order process. You can confirm that SSL is enabled through the display of a locked padlock located in the bottom right corner or address bar of your web browser.

At times, you may be directed to third party websites and/or offered the option to download an application using a third party platform. Our provision of a link to any other website or our provision of an application using a third party platform is for your convenience and does not signify our endorsement of such other website, platform or its contents. When you click on such a link or download and use such an application, you will leave our Site and go to another website. During this process, a third party may collect personally identifiable information from you. We have no control over, do not review, and cannot be responsible for, these outside websites or their content. Please be aware that the terms of this privacy policy do not apply to these outside websites or content, or to any collection of data after you click on a link to a third party. You will need to contact them to understand their privacy policies.

We are always seeking to improve our business. In accomplishing these objectives, we may buy or sell a company, or one or more of the companies in our corporate family may merge with or be acquired by another company. If we sell a business, we may transfer some or all of your information as a part of the sale in order that the service being provided to you may continue or for other business purposes.

Our Site is not directed to individuals under the age of thirteen (13), and we request that these individuals do not provide personal information through our Site. We do not knowingly collect information from children under thirteen (13) without parental consent.

This privacy policy is subject to change. Please review it periodically. If we make changes to the policy, we will revise the “Last Updated” date at the top of this policy. Any changes to this policy will become effective when we post the revised policy on the Site. Your use of the Site following these changes means that you accept the revised policy.

We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our Site.

If you feel that this Site is not following its stated information policy, you may contact us at the above addresses or phone numbers.

IF YOU, FOR YOURSELF OR ON BEHALF OF ONE OR MORE PERSONS YOU ARE REPRESENTING WITH RESPECT TO CASTLEGATE SERVICES, DO NOT AGREE TO ANY OF THE FOREGOING TERMS, YOU MUST, FOR YOURSELF AND ON BEHALF ANY SUCH PERSON(S), DISCONTINUE THE REGISTRATION PROCESS, DISCONTINUE YOUR USE OF THE SERVICES, AND, IF YOU ARE ALREADY A MEMBER, CANCEL YOUR ACCOUNT. BEGINNING NOW, ANY CONTINUATION BY YOU IN USING THE SERVICES CONSTITUTES FOR YOU AND THOSE REPRESENTED BY YOU AN EXPRESS AFFIRMATION AND COMMITMENT TO BE (OR TO CONTINUE TO BE, AS APPLICABLE) LEGALLY BOUND BY AND TO COMPLY WITH ALL OF THESE TERMS.